Pre-Orders are offered on select items prior to their arrival to our warehouse. Payment for these items will need to be made in advance and will ship once they have arrived in our warehouse. Please note that shipping costs for these items will be calculated separately.
Group Buys are a special type of product offer where you can pre-order an item that we may bring into stock if enough interest in shown. These items will display a cutoff ordering date in the product description along with the minimum quantity needed for the group buy to occur. If this minimum number is not reached the order may be cancelled and refunded to you.
Group buys allow us to offer more products as we can negotiate lower rates with our vendors with a bulk purchase. Due to this the group buy price will typically be lower than the in-stock price should the item be ordered and kept on hand.
Estimated Shipping Date
Both Pre-Orders and Group Buys will show an estimated shipping date on the product page. This date is an ESTIMATE only and can be affected by many factors that are out of our control. Our team will try to communicate any changes to this date by email as we get updates. Typically, once we receive the items you can expect your order to ship in 3-5 business days.
Once an order for a group buy or pre-order has been placed it cannot be cancelled except as listed below.
If a group buy item does not meet the minimum quantity needed, the group buy may be cancelled. Anyone who bought into the item will be refunded in the same manner in which they paid.
Customer's may request to cancel a pre-order or group buy purchases if they are delayed by 30 days or longer and the request is made prior to shipment.